1. General safety problems in the basic is the contradiction between the customer, after the friction in the store, the store staff should be discouraged and will be the guest advised from the ground, to avoid escalation, and to soothe the other guests; In order to avoid the attack occurred due to dissuade not timely to deal with the principle, if the contradiction between increasing lead to bloodshed and the police stepped in, would have made a great impact on business; At ordinary times the store is on staff training, let them to actively to threat events to report or deal with in a timely manner.
  2. Unreasonable guest is less, mainly drunken riot, such people are drinking a little wine play crazy type, treat the guests to avoid communication in public area; Public areas normally only make things more serious aftermath, the communication should be timely to persuade it to the office to exhortation, and avoid too many people around, it is best to the manager or management personnel individual treatment.
  3. To deliberately make trouble customers can timely report to the police by the police to mediate, general area and are linked to the baby's residence at the police station, police  will stand on the position of merchant processing this deliberately.

  4. The ideological education on in-store staff at ordinary times, meet what matter all need to ensure the safety of themselves and others; For some temper is not particularly good field service personnel, meet the guest when unreasonable overshooting, there may be other staff must be in to the guest for the first time the field personnel to replace and avoid escalation; Reason whether guests, the guests first calm live, other problems can be according to the store after the emotional stability to properly handle the situation.